Effective Date: June 14, 2026
App Name: HomeFacts Pro
Company: Right Choice Home Inspections LLC
Website: www.rightchoicehomeinsp.com
Support Email: daniel.matthews@rightchoicehomeinsp.com

HomeFacts Pro is a digital home history and property management platform designed to help homeowners, homebuyers, real estate professionals, contractors, inspectors, property managers, builders, insurance professionals, and service providers organize and track important property information.

This Privacy Policy explains how Right Choice Home Inspections LLC collects, uses, stores, protects, and shares information when you use HomeFacts Pro, including the mobile app, web app, website pages, and related services.

By using HomeFacts Pro, you agree to the practices described in this Privacy Policy.

HomeFacts Pro may collect information you provide directly when using the app, including:

• Name
• Email address
• Phone number
• Account login information
• Property addresses
• Property photos
• Property details
• Home maintenance records
• Service records
• Repair records
• Inspection-related notes
• Contractor or professional contact information
• Appliance, system, model, and serial number information
• Warranty information
• Reminder and scheduling information
• Uploaded documents, receipts, invoices, photos, or records
• Professional profile information, if you create a professional account
• Payment or subscription-related information, if applicable

We may also collect limited technical information automatically, such as device type, browser type, operating system, general usage activity, app performance data, and error logs.

HomeFacts Pro allows users to enter and organize information related to a property. This may include address details, system and appliance information, maintenance history, inspection notes, repair history, photos, receipts, warranties, public record information, and other property-related records.

Some features may allow users to look up publicly available property information, such as county tax assessor or public property record data. Public record availability may vary by location, and HomeFacts Pro does not guarantee that public record information is complete, accurate, current, or available for every property.

Users are responsible for verifying property information before relying on it for legal, financial, insurance, real estate, repair, or investment decisions.

HomeFacts Pro may allow users to upload photos, documents, reports, invoices, receipts, warranties, manuals, inspection information, contractor notes, repair photos, insurance documentation, and other property-related content.

Uploaded content is used to help users organize and maintain a digital history of a property. Users should avoid uploading sensitive personal documents unless necessary for their own recordkeeping.

You are responsible for ensuring that you have the right to upload, store, or share any content you add to HomeFacts Pro.

HomeFacts Pro may request access to your device camera or photo library when you choose to upload property photos, scan appliance or system data plates, attach images to service records, document repairs, or add photos to a property profile.

Camera and photo access is only used when you choose to use these features. You may control camera and photo permissions through your device settings.

HomeFacts Pro may include tools that allow users to scan appliance or system data plates. These tools may attempt to identify and auto-fill information such as brand, model number, serial number, manufacture date, estimated age, equipment type, expected lifespan, or warranty-related information.

Automated results may not always be accurate. Users should verify all information before relying on it for repair, warranty, safety, insurance, or replacement decisions.

We may use collected information to:

• Create and manage user accounts
• Store and organize property records
• Track home maintenance and service history
• Provide reminders and notifications
• Help users document systems, appliances, repairs, and improvements
• Support professional profiles and vendor connections
• Allow users to manage inspection, repair, warranty, and maintenance information
• Provide customer support
• Improve app functionality, performance, and user experience
• Process payments, subscriptions, or service-related transactions, if applicable
• Detect, prevent, and address fraud, misuse, technical issues, or security concerns
• Comply with legal, regulatory, accounting, and business obligations
• Communicate important updates about the app or services

HomeFacts Pro may allow contractors, tradesmen, real estate agents, home inspectors, builders, property managers, insurance professionals, and other service providers to create professional profiles.

Professional profiles may include company name, contact information, trade category, service area, website, phone number, email address, photos, license information, insurance information, service history, reviews, and marketing details.

Information included in a professional profile may be visible to app users, homeowners, property owners, or other users depending on the app’s settings and features.

HomeFacts Pro may allow users to share selected property records with other people, including homeowners, buyers, sellers, real estate agents, inspectors, contractors, insurance professionals, property managers, or builders.

Users are responsible for choosing what information they share and with whom they share it. Before sharing property records, users should review the information carefully and remove anything they do not want shared.

HomeFacts Pro is not responsible for how a recipient uses information after a user chooses to share it.

If HomeFacts Pro offers paid features, subscriptions, professional accounts, or services, payment information may be processed by third-party payment providers such as Apple, Google, Stripe, or another payment processor.

HomeFacts Pro does not store full credit card numbers on its own servers. Payment processors may collect and process information according to their own privacy policies and terms.

HomeFacts Pro may use third-party service providers for hosting, authentication, analytics, app functionality, payment processing, email communication, database storage, cloud storage, public record lookup, customer support, security, or error monitoring.

These third parties may process limited information as needed to provide their services. We do not authorize third-party service providers to use your information for unrelated purposes.

We do not sell your personal information.

We may share information only when reasonably necessary to:

• Operate HomeFacts Pro
• Provide requested features and services
• Process payments or subscriptions
• Support hosting, storage, security, analytics, or app functionality
• Respond to customer support requests
• Comply with legal obligations
• Protect the rights, safety, property, or security of users, the company, the app, or others
• Complete a business transaction such as a merger, acquisition, restructuring, or sale of assets

We take reasonable administrative, technical, and organizational measures to help protect user information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no digital platform, website, app, or storage system can guarantee complete security. Users are responsible for protecting their account credentials and should not share passwords or sensitive information unnecessarily.

We retain user information for as long as reasonably necessary to provide HomeFacts Pro services, maintain property records, support user accounts, comply with legal obligations, resolve disputes, prevent misuse, and support legitimate business purposes.

Users may request account deletion or data removal by contacting us at the email address listed below. Some information may be retained when required for legal, accounting, security, fraud prevention, or legitimate business reasons.

Users may request deletion of their account or personal information by contacting:

daniel.matthews@rightchoicehomeinsp.com

Please include the email address associated with your account and a brief description of your request.

After receiving a deletion request, we will take reasonable steps to delete or de-identify personal information, subject to legal, security, operational, or business recordkeeping requirements.

Some property records, shared records, payment records, or professional service history may not be immediately removable if retention is required for legal, accounting, contractual, dispute resolution, or security purposes.

Users may be able to update, edit, correct, delete, or manage certain information directly inside the app.

Users may also control certain permissions through their device settings, including camera access, photo library access, and notifications.

If you disable certain permissions, some app features may not work properly.

HomeFacts Pro may send reminders, alerts, or notifications related to maintenance, warranties, service records, inspection action items, property tasks, account activity, or app updates.

Users may control notification settings through the app or device settings where available.

HomeFacts Pro is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.

HomeFacts Pro is intended to help users organize property-related information. The app does not provide legal, financial, insurance, engineering, code compliance, real estate valuation, warranty, or professional repair advice.

Information stored, generated, scanned, estimated, or displayed in the app should be reviewed and verified by qualified professionals before being used for major decisions.

We may update this Privacy Policy from time to time. When updates are made, the revised policy will be posted with a new effective date.

Continued use of HomeFacts Pro after changes are posted means you accept the updated Privacy Policy.

For questions, support requests, or privacy-related concerns, contact:

Right Choice Home Inspections LLC
Website: www.rightchoicehomeinsp.com
Email: daniel.matthews@rightchoicehomeinsp.com